Right Time Indicator (RTI)

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From 26 October 2011, the official statistics on Right Time Indicator (RTI), produced by the Department for Work and Pensions, have been replaced by Speed of Processing (SoP)

The new Speed of Processing (SoP) statistics can be found here

To access the final RTI release in full, click here.  

Additional RTI tables are available here. 

Additional Information

For more information on the Right Time Indicator click here. 

Historic publications of Housing Benefit & Council Tax Benefit Claims Performance Statistics are available here.

Coverage: Great Britain.

Geographic Breakdown: Local Authority/ Unitary Authority