Opportunity Age information indicators feasibility study
Working Paper No. 47
Wendy Sykes and Alan Hedges, in association with Carola Groom and Nick Coleman
This report presents evidence from a methodological study which looked to assess the feasibility of developing a set of information indicators (a block of Omnibus survey questions) that could be used to monitor older people's awareness of, access to, and satisfaction with information about government services.
The feasibility study found that the breadth of the topic area - any or all government services - and the wide variety of ways in which older people go about gathering the information they need, meant that this particular research method was not suitable. For this reason, the project did not proceed to design a set of indicator questions.
May 2008
ISBN 978 1 84712 379 4
