Research and analysis

DWP publications and Direct Payments: Local Authority Insight Survey Wave 22

Finding from the 22nd wave of the Local Authority Omnibus Survey.

Documents

Cover and contents

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Publications

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Direct Payments and LHA Safeguards

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Discretionary Housing Payments

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Customer satisfaction

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Decision Notices

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Appendices

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This report presents finding from the 22nd wave of the Local Authority Omnibus Survey. The survey takes place every six months and attempts to survey Housing Benefit managers in every LA in Great Britain.

The survey is divided into sections which are individually commissioned by DWP Policy and Research Analysis teams, for wave 22 these were:

  • publications
  • Direct payments and LHA safeguards
  • Discretionary Housing Payments
  • customer satisfaction
  • decision notices
Published 10 April 2013