RR 645 Lone Parent Obligations: early findings of implementation as well as experiences of the Income Support and Jobseeker’s Allowance regimes
by Rosie Gloster, Jo Casebourne, Sarah Culshaw, Lidija Mavra, Amy O’Donnell and Ann Purvis
This report presents early evaluation findings on the implementation of LPO and experiences of the Income Support and Jobseekers regimes. The findings are based on qualitative fieldwork in five case study areas. This included 75 interviews with Jobcentre Plus staff and 203 interviews with lone parent Jobcentre Plus customers split between four stages of the lone parent customer journey, as follows:
This forms part of a comprehensive programme of evaluation research, using a mixed-methods approach, to assess the effects of LPO. It includes further in-depth interviews with customers and staff, large-scale surveys tracking customers over a period of time, as well as analysis of in-house and other data sources. The evaluation is being carried out by a consortium of independent research organisations, led by the Centre for Economic and Social Inclusion.
March 2010 218 pages 297x210mm
ISBN 978-1-84712-735-8