RR 614 Welfare to work in the United States: New York’s experience of the prime provider model
by: Dr David Armstrong, Yvonne Byrne, Lisa Patton and Sarah Horack
The Department for Work and Pensions (DWP) Commissioning Strategy, published in February 2008, establishes a framework for the provision of welfare to work services in Great Britain. It sets out a new approach to contracted employment provision in which providers are given longer contracts and freedom to innovate in return for better performance, which is rewarded through outcome-based payments. The Department will contract directly with a reduced number of 'prime providers', who will lead and manage diverse supply chains, sub contracting elements of provision to sub-providers.
In implementing these principles it is necessary to consider lessons and best practice from other countries’ experiences of the move to prime contracting and outcome-based payments. New York has been operating such a model since the late 1990s. This report considers the New York experience through the findings of a study team comprising officials from the DWP and researchers from Pricewaterhouse Coopers. It summarises New York's experience of the prime provider model and sets out lessons for the UK.
November 2009 112 pages 297x210mm
ISBN 978-1-84712-660-3
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RR 614 Welfare to work in the United States: New York’s experience of the prime provider model
(575KB)