Local Authority Omnibus Survey – Wave 18
This report presents full information on the findings of wave 18 of the Local Authority (LA) Omnibus Survey. The LA Omnibus Survey is divided into sections which are individually commissioned by DWP Policy, Research and Analysis teams every six months. These sections are available to download individually. The sections for wave 18 of the survey were:
- Title and contents
(74KB) - Section A: Information (85KB)
- Section B: Efficiency work programme (482KB)
- Section C: Corporate Contact Centres (443KB)
- Section D: Local Housing Allowance (LHA) (521KB)
- Section E: National Indicators (473KB)
- Section F: Right benefit toolkit (309KB)
- Section G: Voice Risk Analysis (110KB)
- Section H: Working age customers (293KB)
- Section I: Appendices (281KB)