Local Authority Omnibus Survey Wave 13
Research Report No. 414
by Claire Durrant, Elaine Winter and Darren Yaxley
This report presents information on the findings of wave-13 of the Local Authority (LA) Omnibus Survey. The LA Omnibus Survey is divided into sections which are individually commissioned by DWP Policy, Research and Analysis teams every six months. The sections for wave-13 were as follows:
Section A: Performance Standards Fund
Section B: Claim Forms and Rapid Reclaim
Section C: Cheque Cashing
Section D: Organisational Models
Section E: Reporting changes in circumstances
Section F: Working with Jobcentre Plus
Section G: Contracting Out
Section H: Benefit Fraud Inspectorate (BFI)
Section I: Decentralisation and Contact Information
May 2007 152 pages 297x210mm
ISBN 978 1 84712 154 7